🔄 Return & Refund Policy
At Kanye Kings Stem Cell, customer satisfaction is our top priority. We take great care in ensuring that all our products are safely delivered in excellent condition. However, if you’re not satisfied with your order for any reason, we’re here to help.
✅ Eligibility for Returns
You may request a return or replacement if:
The product was damaged or defective upon delivery.
You received the wrong item.
The item is unopened, unused, and in its original packaging.
Your request is made within 7 days of receiving the product.
Unfortunately, we do not accept returns for opened products, as our health products are sensitive and must meet strict hygiene standards.
🔁 How to Initiate a Return
Email us at returns@kanyekingsstemcell.com with:
Your order number
A description of the issue
Clear photo(s) of the item (if damaged or incorrect)
Once approved, we’ll provide return instructions.
You’ll be required to ship the product back (unless the return is due to our error—in that case, we cover shipping).
💸 Refunds
Once your return is received and inspected, we’ll notify you of the refund status.
If approved, your refund will be processed within 5–10 business days to your original payment method.
⚠️ Non-Returnable Items
We do not accept returns on:
Opened or used products
Products returned after 7 days of delivery
Items purchased on clearance or final sale
Items damaged due to misuse
📦 Exchanges
If you received the wrong or damaged item, we will gladly send you a replacement at no extra cost.
❓Need Help?
If you have any questions about our return process, don’t hesitate to contact us:
📧 Email: support@kanyekingsstemcell.com